At PortaFit satisfaction is our priority, which is why we offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange, provided the product is in its original condition with all packaging and accessories included.

To initiate a return, please contact our customer support team with your order number and details. While shipping to you is free, customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Exceptions

Products showing signs of misuse or physical damage caused by improper handling may not qualify for a refund.

For assistance, please contact our support team at [insert contact information].